Dear Polycam Support Team, I am writing to request the full cancellation of my Polycam Business subscription and the closure of my account. As a non-English speaker, I was not fully aware of the distinction between cancelling the auto-renewal and cancelling the subscription itself. My intention was always to cancel the subscription entirely, not simply to stop the automatic renewal. I therefore kindly ask you to cancel any pending invoice or renewal charge associated with my account, as I have no use for this service and do not wish to continue. Could you please confirm in writing that: My subscription has been fully cancelled, My account has been closed, Any outstanding invoice has been voided. Thank you for your understanding and I look forward to your confirmation. Best regards, Edouard Dotézac